TERMS AND CONDITIONS OF SALE The following are the terms and conditions of products sold from this website. All products will be shipped USPS, excluding frozen bait which will be shipped either UPS or USPS (this is up to our discretion).   Every item shipped will have a tracking number which we track to make sure you receive the product.  If you would like the tracking number please notify us and we will gladly e-mail it to you.   If you do not receive your product within 5 business days contact us.  If the tracking shows your product was delivered it is then the responsibility of the buyer to pursue their post office to see where the package is (this scenario has only happened once in all of our shipping experiences).  We assume no responsibility, will not refund or issue a replacement on a product that has been delivered.   If you would like insurance on the items you purchase please contact us and we will invoice you with the added insurance cost.   If you receive product and it is not what you purchased you must contact me for an RA#.  I will reimburse you the shipping if the error is on our company end. If you would like to return product for any other reason, it has to be in the original package unopened.  There is a 20% restocking fee that will be deducted from your refund and you are responsible for all shipping charges to you and back to us.  You must contact us to receive a RA# to return any product.   All out of the United States sales can not be purchased through this website.  Contact us and we will invoice you through paypal.  This is due to the fact that the shipping charges are more than stated on this website.  If you are from another country and purchase product without us invoicing you we will refund your money promptly.   By purchasing our products you agree to these terms as stated above.   Click here for Shipping Rates